1. Information Collected by 3030
The 3030 platform collects various types of personal information when you register, log in, or interact with our services in Malaysia. This information is collected to ensure the platform runs smoothly, securely, and effectively meets the needs of local users. All data collection is carried out transparently and with the user's full knowledge, in line with best-practice data protection standards applicable in Malaysia.
Account Information
During registration, 3030 collects basic information such as your full name, Malaysian mobile number, active email address, and date of birth for age verification purposes. Your chosen username and password are also stored in encrypted form to protect your account. This information is required to create and manage your account and to give you secure access to all features on the 3030 platform. You can update your account information at any time through your profile settings page.
Device & Browser Information
When you access the 3030 platform, our systems automatically record certain technical information about the device and browser you are using. This includes device type (smartphone, tablet, desktop), operating system, browser version, IP address, screen resolution, and language settings. This technical data is used solely to optimise the user experience, identify technical issues, and ensure the platform functions correctly across popular devices in Malaysia. IP address information is also used for regional verification purposes to ensure the service is only accessed by eligible users in Malaysia.
Payment Information (MYR)
To process financial transactions in Malaysian Ringgit (MYR), 3030 collects information related to your chosen payment method, including bank name, local bank account number, or the details of the e-wallet used. Full credit or debit card numbers are never stored directly on 3030's servers — all sensitive payment data is handled through authorised payment processors that comply with industry security standards. Every deposit and withdrawal transaction is securely logged for record-keeping, legal compliance, and the resolution of any disputes that may arise.
Usage Data & Platform Activity
3030 also records usage data such as pages visited, games played, session duration, login frequency, and in-platform transaction history. This data helps us understand usage patterns, improve service quality, and tailor content relevant to Malaysian users. All activity data is stored securely and will not be shared externally without consent or a valid legal basis.
2. How We Use Your Information
Information collected by 3030 is used exclusively for legitimate purposes directly related to the operation of an online entertainment platform in Malaysia. We do not use your data for unrelated purposes or in any way that could compromise your privacy rights without consent. All data use is guided by the principle of data minimisation — we only use information that is strictly necessary for the stated purpose.
- Verifying user identity and age during registration and login.
- Securely processing deposits, withdrawals, and other financial transactions in MYR.
- Providing responsive and accurate customer support to Malaysian users.
- Sending important notifications relating to your account, security, promotions, and platform updates.
- Preventing fraud, money laundering, and any other illegal activities.
- Complying with legal and regulatory obligations applicable in Malaysia.
- Continuously improving the functionality, performance, and user experience of the 3030 platform.
We will not sell, rent, or trade your personal information to any third party for commercial marketing purposes without your explicit consent. Any use of data beyond the scope stated above will require prior notice to the user.
3. Cookies & Tracking Technologies
The 3030 platform uses cookies and similar tracking technologies to enhance your browsing experience and enable certain platform features to function correctly. Cookies are small data files stored on your device when you visit the 3030 website, and they help us recognise you on return visits without requiring you to log in each time. These tracking technologies are not used to monitor your activity outside of the 3030 platform.
3030 uses three main categories of cookies. The first are essential cookies required for core platform functions such as login session management, form security, and transaction processing — without these cookies, the platform cannot operate properly. Second, performance cookies that collects anonymised data on how users interact with the platform, helping us identify technical issues and improve speed and stability. Third, preference cookies that store user preferences such as interface language and display settings to make your experience more comfortable. You can manage or disable cookies through your browser settings, though doing so may affect certain functions of the 3030 platform.
4. Data Storage & Security
3030 implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and 3030's servers is encrypted using industry-standard TLS (Transport Layer Security) protocol. User passwords are stored in a hashed format that cannot be decrypted, keeping your account secure even in unforeseen scenarios.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring. Only authorised 3030 personnel are permitted to access user data, and every access is logged for internal audit purposes. Your personal information will be retained for as long as your account remains active or as long as necessary to fulfil the purposes stated in this privacy policy, or as required under applicable Malaysian law. Once the retention period expires, data will be securely deleted or anonymised in accordance with established data disposal procedures.
5. Sharing Information with Third Parties
3030 does not share users' personal information with third parties except in limited and legitimate circumstances as described in this section. We understand that your privacy is a trust we must uphold, and we will not use your data for the commercial benefit of others without your consent. Any data sharing that takes place is solely for the purposes of security, legal compliance, or the smooth operation of the platform.
- Payment service providers: Transaction information is shared with authorised payment processors that facilitate deposits and withdrawals in MYR, solely to complete your transactions.
- Game providers: Minimal, anonymised game session data is shared with game software providers solely to ensure games function correctly and fairly.
- Legal authorities: 3030 may disclose personal information to Malaysian authorities when required by law, court order, or a valid official investigation.
- Fraud prevention: Certain information may be shared with industry partners or regulatory bodies to detect and prevent fraud, money laundering, or other illegal activities.
All third parties that receive user data from 3030 are bound by strict confidentiality agreements and are required to protect that information to a security standard equal to or higher than that applied by 3030 itself.
6. User Rights — Access, Rectification & Erasure
As a 3030 platform user in Malaysia, you have certain rights regarding the personal information we hold about you. These rights are valid and can be exercised by contacting the 3030 support team through the available channels. We are committed to processing all privacy-related requests within a reasonable timeframe, not exceeding thirty working days from the date the request is received.
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time, and we will provide it in a clear, easy-to-understand format.
- Right to Rectification: If your personal information is inaccurate or out of date, you have the right to request a correction and we will update it promptly upon identity verification.
- Right to Erasure: You may request the deletion of your account and personal information, subject to record-keeping obligations required under applicable Malaysian law.
- Right to Withdraw: You can withdraw your consent to receive marketing communications at any time by contacting our support team.
- Right to Restriction: In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is ongoing.
To exercise any of the above rights, please contact the 3030 support team by email at [email protected]. We may require identity verification before processing any request to ensure the security of your account and data. Privacy-related enquiries can also be directed to our FAQ us for an immediate response.
7. Policy Changes & How to Contact Us
3030 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data handling practices, new legal requirements, or platform service improvements. Users will be notified of any material changes via email or in-platform notification at least seven days before the changes take effect. The effective date of the latest version of this Privacy Policy is always clearly displayed at the top of this document for your reference.
Continued use of the 3030 platform after any amendments to this Privacy Policy take effect will be considered your acceptance of the updated version. We encourage you to review this page periodically to stay informed about how we handle your personal information. If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact the 3030 customer support team, available 24 hours a day, 7 days a week, at [email protected]. You are also welcome to visit our Responsible Gaming or Terms & Conditions us for more information about 3030's commitment to a safe and responsible user experience.